Drive-Thru

​I have this weird talent for getting people to talk to me and learning a whole lot about them in a few minutes.

Tonight it was the drive-thru girl at McDonald’s. I know and remember her name, but I don’t want to get her in trouble. I made a comment that, the past few times I’d been there, everyone seemed happy with their job. They have been so pleasant. 

She said, “Girl, we just have to be there for each other. Today was bad. We had so many mad and rude customers. My manager was in tears and it was almost too much. People forget we are people. Most of us are going to school and sometimes it’s just a lot. It’s so rare that people are pleasant. We just have to support one another and we do have a good time.”

She wasn’t whining, she was just very articulately speaking the truth, and what was on her heart, because I brought it up. She was sincerely laying her feelings out there and it broke my heart. She likes her job, is working to grow beyond it and just wants to be treated like a human being in the process. She’d had a rough day.

I understand that life can be frustrating; that we all live in a place where now is the time we want everything and that we live in a culture that says we should expect to be the center of attention. You truly never know what battles someone is fighting beyond the 5 seconds you interact with them. I promise saying “please” and “thank you” will not take up too much time. Make it a habit. If you don’t know how to treat someone the way you want to be treated, then treat them the way you’d want your mother or spouse to be treated. 

I actively listened, and told her I’d be praying for her and her team.  She looked overwhelmed. That’s when she gave me her name and told me she hoped I’d come back again. Took 10 extra seconds, made both our days better.

Please be kind to one another. I physically ache when I hear from people like this young lady who are just genuinely giving it all they’ve got, but feel shot down. Take an extra minute to build someone else’s worth. You’ll never regret it.

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1 Comment (+add yours?)

  1. Ava
    Aug 18, 2016 @ 00:20:26

    We are a lot alike, cousin. I love talking to the people in the drive-thru at McDonald’s. I think they have some of the nicest employees and I try to let them know that I appreciate their service. You never know when just a smile and kind word can make someone’s day.

    Reply

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